Operation Santa
The U.S. Postal Service receives millions of letters addressed to Santa Claus. Because there’s no Post Office in the North Pole, these letters are undeliverable. Some kids ask Santa Claus for toys. Most kids ask for help. We couldn’t let them go unanswered.
We digitized thousands of letters sent t0 Santa.
All these letters were uploaded in their original form — handwriting and all — so readers could feel a real connection to the writer. In one click, a reader could adopt a child’s letter on the spot and become Santa.
People were inspired and started fulfilling dreams.
As an inspiring and easy to share the holiday spirit, the program struck a chord with people. They became advocates for Operation Santa because they wanted to leave no letter unanswered.
Three weeks into the program, every letter was adopted!
Awards
Cannes Lions - PR, 2019 - Bronze Winner
D&AD - Impact: Community and Civic Engagement, 2019 - Shortlisted
Webby Awards - Advertising, Media & PR: Real-Time Response 2020 - Webby Winner
Webby Awards - Advertising, Media & PR: Real-Time Response, 2020 - People’s Voice Winner
Webby Awards - Advertising, Media & PR: Real-Time Response Campaign, 2020 - People’s Voice Winner
Clio Awards - Corporate Image: Public Service, 2019 - Bronze Winner
Clio Awards - Cause Related: Public Service, 2019 - Bronze Winner
London International Awards - Print: Direct Marketing - Consumer, 2019 - Bronze Winner